Should Work Emails Stop After Hours? France's "Right to Disconnect"
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Should Work Emails Stop After Hours?
France's "right to disconnect"
Model script
Good afternoon. I'm an HR manager at a software company in Berlin. Last month, a new employee asked me, "Do I have to answer messages at night?" It's a simple question with a complicated answer. Today, let's look at France's approach and both sides of the debate.
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Useful phrases
a simple question with a complicated answer
Easy to ask, hard to answer.
France's approach
The way France handles it.
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01Should Work Emails Stop After Hours?
Good afternoon. I'm an HR manager at a software company in Berlin. Last month, a new employee asked me, "Do I have to answer messages at night?" It's a simple question with a complicated answer. Today, let's look at France's approach and both sides of the debate.
午安。我是柏林一家軟體公司的人資經理。上個月,有位新進員工問我:「我晚上一定要回訊息嗎?」這是個簡單的問題,答案卻很複雜。今天,我們來看看法國的做法,以及這場爭論中兩方的看法。
02What France Did
France introduced a "right to disconnect" in a labor law passed in August 2016. From January 1, 2017, companies with fifty or more employees had to negotiate rules with their staff about using digital tools outside working hours.
法國在2016年8月通過的一部勞動法中,訂定了「離線權」。從2017年1月1日起,員工五十人以上的公司,必須和員工協商在工作時間以外使用數位工具的規則。
Sources: France, Loi n° 2016-1088 du 8 août 2016 (Article 55), amending Article L. 2242-8 of the Labour Code; INRS (French National Research and Safety Institute), "Droit à la déconnexion : comment le mettre en œuvre dans l'entreprise ?"
03What It Is, and Isn't
It's important to be accurate. The law doesn't ban emails at night. It requires companies to agree on rules, or, if no agreement is reached, the employer must write a policy, including training on reasonable use of digital tools.
這裡要講得精確一點。這部法律並沒有禁止晚上寄電子郵件。它要求公司要針對規則達成協議;如果談不出共識,雇主就必須訂定一份書面政策,其中也要包括如何合理使用數位工具的培訓。
Sources: France, Loi n° 2016-1088 du 8 août 2016 (Article 55); INRS, "Droit à la déconnexion : comment le mettre en œuvre dans l'entreprise ?"
04For: Protecting Rest and Family Time
Supporters say clear rules protect rest and family life. Without them, many workers feel they must always be available, and the workday never really ends. A rule takes that pressure off individuals.
支持的人說,明確的規則能保護休息時間和家庭生活。沒有規則的話,很多員工會覺得自己必須隨時待命,工作日永遠不會真正結束。有了規則,個人就不必獨自扛下這種壓力。
05Against: Flexibility and Global Teams
On the other hand, critics point out that work has changed. Teams work across time zones, and some people prefer to finish early and check messages later in the evening. Strict rules may take away that flexibility.
另一方面,批評的人指出,工作型態已經改變了。團隊跨越不同時區工作,也有人比較喜歡早點下班,晚一點再在晚上看訊息。嚴格的規則可能會奪走這種彈性。
06Against: Culture Matters More Than Rules
Critics also argue that a policy on paper doesn't change culture by itself. If managers still reward people who reply at midnight, employees will keep replying, whatever the rules say.
批評的人也認為,光是一紙政策,本身改變不了職場文化。如果主管還是獎勵那些半夜回訊息的人,那不管規則怎麼寫,員工都會繼續回。
07My View
In my view, the best part of France's approach is that it forces a conversation. At our company, we agreed that nobody is expected to reply after seven p.m., and managers schedule late emails to send the next morning.
我個人認為,法國做法最好的地方,是它逼大家坐下來對話。在我們公司,我們講好晚上七點以後,沒有人需要回訊息,主管也會把比較晚寫的電子郵件設定成隔天早上才寄出。
08Conclusion
To conclude, a right to disconnect is a useful start, but rules only work when leaders follow them too. So, to answer my new employee's question: no, you don't have to answer at night. Thank you.
最後總結,離線權是個有用的開始,但只有當領導者自己也遵守時,規則才會發揮作用。所以,回答我那位新進員工的問題:不用,你晚上不必回覆。謝謝大家。
Cover photo by tranmautritam on Pixabay
Slide photos by Life-Of-Pix, PublicDomainPictures on Pixabay